Role Description :This is a temporary, on-site role located in Bangkok for a Call Center Supervisor. The Call Center Supervisor will be responsible for overseeing day-to-day operations in the call center, ensuring high levels of customer satisfaction and resolving customer issues. They will also manage a team of call center agents, provide training and guidance, and analyze data to identify areas for improvement. Qualifications :• Supervisory Skills, Team Management, and Communication• Experience in maintaining high levels of customer satisfaction• Analytical Skills for data analysis and problem-solving• Excellent verbal and written communication skills• Ability to work in a fast-paced environment and under pressure• Experience in the logistics industry is a plus• Bachelor's degree in a relevant field.อ่านเพิ่มเติม